FiveStarCloth

Return / Exchange

How to Order?
Select a category – Choose the product of your choice

Please note: -Fabric / material/color/ style / length / fit -Refer to size guide -Warranty -SKU Code -Check the expected delivery time before ordering, detailed information about your items will be communicated via SMS/Email once you have placed an order. Just always be sure & certain while entering your shipping address.

Create an account by registering or you can also proceed with guest checkout Note: if you register with us you will get the following benefits:

Speeds up the ordering process.
Allows us to keep you informed about your orders and new offers.
Check the final price. You need to select one of the payment options (COD or Bank Transfer) YOUR ORDER IS PLACED!!!

Didn’t receive any communication? OR Facing Issues while placing order?
OR Website hung up ?
OR Order was not successful?
You can always place your Cash-On-Delivery order over phone at 00923458508024 (whatsapp).

RETURN & EXCHANGE PROCEDURE
You can apply for a Return or Exchange within 3 days of your purchase
If you are not satisfied with your purchase, please return it to us within 3 days of your purchase, and we will gladly issue a refund or process an exchange maximum within a week of receiving the returned goods.

Items must be unworn, unwashed, undamaged and unused with all original tags attached for a return to be acceptable.

NOTE:
Buyer pays the return courier charges.

EXCHANGE
The exchange depends on the availability of stock at that moment.

Items must be unworn, unwashed, undamaged and unused with all original tags attached for an exchange to be acceptable.

NOTE:
Buyer pays the return courier charges.

RETURN & EXCHANGE PROCEDURE
To return the item(s) please follow the procedure below:

Take a picture of the defective part of the item
Pack the item back in the original packing
Email or WhatsApp (00923465377524) the picture of the defective part and let us know that you want to return or exchange
We will give you the address to return the item
Go to your local courier and send us the package

REFUNDS
Once we have received your return package and you have provided us with either your bank account or any other means to receive your money back, your refund will be processed within 7 business days. In the case of bank transfer, please allow another 2 to 4 business days for the amount to be credited to your bank account.

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